PRE-SERVICE CHECKLIST

Know where all of the heating and cooling units are in your home.

Check your air filter. A dirty air filter is a common cause of problems.

Write down the model number of all your products.

Make sure the system is accessible by the technician, including units in crawl spaces or attics.

Put your pets in a separate room.

Make sure an adult (18 years or older) is home to let your technician in.

Be prepared to answer the phone. Many technicians call when they’re on the way.

If you rent, make sure you have permission to have your system serviced.

Have information on all prior services performed on your system readily available.

Be prepared to make a payment.